Welcome to KAHI Indonesia!
The terms “we”, “us” and “our” refer to PT. ONE KWORLD INDONESIA, the official distributor and operator of KAHI in Indonesia. This website and store are powered by Shopify, enabling us to provide you with a seamless shopping experience.
By visiting or purchasing from our store, you agree to the following Terms & Conditions and our Privacy Policy. Please read them carefully before using our Services.
When placing an order, you agree to provide complete and accurate information, including your name, email, shipping, and billing details.
You are responsible for maintaining the confidentiality of your account information.
We do our best to display accurate product information. However, colors and packaging may appear slightly different depending on your device.
Product descriptions and availability may change at any time without notice.
We may limit product quantities per customer or order.
Submitting an order is an offer to purchase. We reserve the right to accept or decline any order.
Orders are only confirmed once payment has been received and processed.
Please review your order carefully, as cancellation requests may not be possible once confirmed.
All purchases are subject to our Refund Policy.
Prices shown are in Indonesian Rupiah (IDR) and may change without prior notice.
Prices do not include shipping, handling, customs, or applicable taxes unless stated otherwise.
By completing a purchase, you confirm that your payment details are valid and authorized.
Delivery timelines provided are estimates only. Delays may occur due to courier, customs, or factors beyond our control.
Once products are handed over to the courier, the risk of loss transfers to the customer.
Returns are only accepted within 7 days of receiving your order, and only for unused, unopened items in original packaging.
Sale items, gift cards, and opened beauty products cannot be returned.
Please review our full Return & Refund Policy for details.
All logos, trademarks, images, and content on this site are the property of KAHI Indonesia or its licensors.
You may not copy, reproduce, or use any of our content without prior written permission.
Our site may provide links or tools from third parties (such as Shopify or payment providers). We are not responsible for their content or policies.
We strive to provide a smooth shopping experience, but we cannot guarantee that our Services will always be error-free or uninterrupted.
KAHI Indonesia is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
These Terms & Conditions are governed by the laws of Indonesia. Any disputes will be resolved under the jurisdiction of the relevant Indonesian courts.
We may update these Terms & Conditions from time to time. Updates will be posted on this page, and continued use of our website means you accept the changes.
PT. ONE KWORLD INDONESIA
📧 kahi.indonesia.official@gmail.com
📍 Pondok Indah Office Tower 2, 15th Floor
Jl. Sultan Iskandar Muda Kav. V-TA, Pondok Indah, Kec. Kebayoran Lama, Kota Jakarta Selatan,
Daerah Khusus Ibukota Jakarta 12310
📞 +62-811-1017-233
PT. ONE KWORLD INDONESIA
GOWORK Pondok Indah Office Tower 2, 15th Floor
Dasa / Kelurahan Pondok Pinang, Kec. Kebayoran Lama, Kota, Jakarta Selatan, DKI Jakarta 12310
Order Operating Hours
Monday – Friday | 10:00 AM – 5:00 PM (WIB)
Orders placed outside operating hours will be processed on the next business day.
No shipping on Saturdays and Sundays.
